Holiday Inn Express - Sault Ste. Marie By Ihg, Sault Ste. Marie

The hotel's location was great for exploring the waterfront, arena, and museums and provided easy access to parks and dining options. The rooms were clean and roomy, equipped with convenient amenities like a small refrigerator, Keurig coffee maker, and microwave, although the east side rooms were tight for two people. The service was friendly and helpful with good recommendations for dining. The dining options were more than expected in quantity and quality, although breakfast was disappointingly limited. The hotel's facilities were satisfactory for a comfortable stay.

The hotel was a mixed experience overall. The rooms were clean and very comfortable, but they felt a bit dated, and the lack of available plugs was inconvenient. On the bright side, the hotel accommodated a guest's request for a late check-out despite being busy with hockey teams. The service was friendly and helpful, including addressing concerns about room cleanliness and notification of an open car door. The location had its ups and downs, with proximity to the mall and waterfront being a positive, although stories of theft in the area created some discomfort. The dining options were decent, although sometimes crowded and chaotic. The hotel had nice facilities, including a pool and hot tub area with picnic tables. However, there were aspects that could be improved for a better stay.

I had a mixed experience at the hotel. The rooms were cozy with nice darkening curtains and comfortable beds, but there was a mix-up with room assignments. The service was outstanding, with Jillian standing out for her exceptional hospitality. However, there were some concerns about the location and parking charges.

The hotel is located on the east side, with smaller than usual king rooms but equipped with essential cardiac machines and free weights. Jillian from the hotel staff stood out for her exceptional welcoming attitude. The service was top-notch by friendly staff, though the explanation about a weather-related smell issue seemed absurd. The location was ideal for exploring locks, parks, and dining options, but there were concerns about safety due to reported thefts in the area and paid parking charges. The dining experience ranged from just fruits to a fantastic spread of eggs, sausages, and bacon. The facilities were well-appreciated for relaxation after activities, and the proximity to popular eateries like McDonald's and Tim Hortons made it convenient.

I had a pleasant stay at the Holiday Inn Sault Ontario. The rooms were clean and cozy, the staff was super friendly and helpful, and the location was convenient, right across from the mall and waterfront. The dining experience left a bit to be desired, but overall, it was a good value for the money.